Shipping policy

Processing Time All orders are processed within 1-2 business days. During busy periods this may take a little longer — we appreciate your patience. 🤍

Shipping within the Netherlands Standard shipping: 1–2 business days Free shipping on orders over €50

Shipping within the EU (Belgium, Germany, France etc.) Standard shipping: 3–7 business days Shipping costs calculated at checkout

International Shipping (UK, US, Australia etc.) Standard shipping: 7–14 business days Shipping costs calculated at checkout Please note that customs fees or import duties may apply and are the responsibility of the customer.

Tracking Once your order has been shipped you will receive a confirmation email with your tracking number.

Lost or Delayed Packages If your package hasn't arrived within the estimated timeframe please contact us at info@madessa.co and we'll do our best to help.